Accessibility & Support
To make banking with us easier and more accessible, you can ask us to change:
- how we send you letters and documents – for example, we can give you Braille or audio versions
- how we talk to you on the phone and video calls – for example, we can speak slowly and clearly
- how we support you when you come into a branch – for example, we can arrange wheelchair access or book a longer appointment
How to tell us you need extra support
So, we can give you the right help, please update your support options in one of these ways:
- Phonebank lines are open 8am-6pm Monday to Sunday, UK time, excluding UK Public Holidays.
- From the UK call:
03457 449900 - From outside the UK call:
+44 (0) 1539 736626 - Visit our website www.lloydsbank.com/islands and select Help and Support or the Contact us options.
- Speak to someone in a branch.
International Plus Account benefits
Monthly fee £20 unless you maintain a balance of £10,000 in which case no account fee is charged.
- Available in Sterling (Additional currencies available with the International Classic)
- Fee free international transfers from overseas (recipient and correspondent banks may charge fees for receiving payments).
- 24/7 access via internet banking. Telephone banking service is open Monday - Sunday 8am - 6pm UK time.
- Worldwide travel insurance for you and your family. Eligibility criteria apply.
- Priority pass - access to over 1300 airport lounges worldwide.
- Lifestyle benefits package which includes global hotel booking, dining and car hire discounts as well as access to third party flight cancellation refund support.
- Access to a dedicated relationship manager if you hold £250k+ assets.
Are you eligible?
Check Eligibility
- You are aged 18 or over
- You also need to make an initial deposit into your account within 30 days of opening
- Depending on legislation and regulations of the country you live in, we may not be able to offer you this account
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International Plus Account online application